Terms & Conditions

This website, resworbsolutions.com, is run by Resworb Stack LLP, a limited liability partnership registered in India and trading as Resworb Solutions (“Resworb Solutions”, “we”, “us”), Office no. 421, Haware Intelligentia Business Park, Sector 24, Vashi, Navi Mumbai, Maharashtra 400703. By using this website you agree to these terms. If you don’t agree, please don’t use it.

If you use the website or send us an enquiry on behalf of a company, you confirm that you are allowed to act for it. When you sign a proposal or agreement with us, or subscribe to one of our products, that document governs the work or the subscription. Where it differs from these terms, it takes priority.

We help small and growing businesses go digital in three ways:

• Custom software: business management and ERP systems, billing and GST invoicing, inventory, CRM, bookings and field-staff apps, built around how a client’s business works.
• SaaS products: Om Kosh (festival fund & contribution software), Levart (travel agency management platform), Trela (workforce operations platform for agencies), Redart (billing and accounts for commodity traders).
• IT services: Website Development, Web App Development, Mobile Development, E-commerce Development, UI/UX Services, Quality Assurance, Search Engine Optimisation, Enterprise IT Solutions.

We describe these services in good faith, but the details on this website are general and may change.

When you send us an enquiry, we usually reply with a suggested plan, a timeline and a rough cost, free of charge. These are estimates based on what you have told us. They are not offers and don’t commit either of us.

A project only starts once we have both agreed a written proposal or agreement. It sets out the scope, price, payment stages, timeline, ownership and support. Prices and timelines on this website or in early conversations are indicative until then.

Unless your signed proposal or agreement says otherwise, these principles apply to custom software and IT service projects:

• Scope and changes. We agree what is included in writing. If you want to add or change something, we agree it in writing first, along with any effect on price or timeline.
• Payment in stages. You pay in stages as work is delivered. If an invoice is overdue, we may pause work after giving you notice, and agreed dates move by the length of the pause.
• Ownership. Once the related work is paid for, the custom software we write for you belongs to you, including its source code, designs and documentation. Your data always belongs to you. We keep ownership of our pre-existing tools, libraries and know-how, and give you a licence to use them as part of your software. Open-source components stay under their own licences.
• Confidentiality. We keep your business information and data confidential, and only use them to do the work. We only name you as a client or show your logo with your agreement.
• Support. Every project includes an agreed free support period, during which we fix defects that stop the software working as agreed. After that, we offer an optional support plan.
• Your part. You give us timely access to the information, people, systems and feedback we need. Delays on either side may move the timeline.

Om Kosh, Levart, Trela and Redart are our own products. Using them is governed by the terms, pricing and privacy policy on each product’s website and in your subscription, not by these terms.

Asking for a demo through this website doesn’t create a subscription or any obligation. Features we add on request for a subscriber are agreed separately in writing.

You may use this website for lawful purposes. Please don’t:

• try to gain unauthorised access to it, our servers or our email service;
• disrupt it, overload it, or upload viruses or other harmful files, including through the CV upload;
• send automated or bulk submissions, or scrape the site in a way that harms its performance;
• submit false information, or someone else’s details without their permission;
• copy or reuse our content to mislead people about who you are or who we are.

We may block access or ignore submissions that break these rules.

When you send an enquiry, demo request or job application, please make sure the information is accurate and yours to share. Sending a form doesn’t create a client relationship, a contract or an offer of employment.

When you upload a CV, you confirm that it is yours and accurate. We use it only to consider you for roles at Resworb Solutions, as explained in our Privacy Policy.

Recruitment fraud warning. Resworb Solutions never asks candidates to pay any fee for applications, interviews, training or offers. Genuine offers come in writing from an @resworbsolutions.com email address. If anyone asks you for money in our name, don’t pay. Report it to careers@resworbsolutions.com.

The content, design and code of this website, and the names and logos of Resworb Solutions and our products (Om Kosh, Levart, Trela, Redart), belong to us. Screenshots show our own products.

Client names and logos belong to their owners and are shown with their permission. You may view and share pages for your own, non-commercial use. Please don’t copy, reproduce or reuse our content, logos or designs without our written permission.

We take care to keep this website accurate and up to date, but it is provided for general information, as it is. Figures shown for our products describe usage across their customers and may change over time. Nothing on this website is professional, legal, tax or financial advice.

We link to other websites and apps, such as our product sites, Google Maps and WhatsApp, for your convenience. We are not responsible for the content or privacy practices of websites we don’t run.

To the extent the law allows, Resworb Solutions is not liable for any indirect, incidental or consequential loss, or for loss of profit, revenue, data or business, arising from your use of this website or reliance on its content.

Our responsibility for projects and products is set out in the relevant proposal, agreement or subscription terms. Nothing in these terms limits liability that cannot be limited by law.

How we collect and use personal data from this website, including enquiries and job applications, is explained in our Privacy Policy.

We may update these terms from time to time, and will change the “Last updated” date when we do. The version on this page when you use the website is the one that applies.

These terms are governed by the laws of India. If you have a concern, please contact us first, as most issues can be resolved by talking. Any dispute about these terms or this website will be decided by the courts with jurisdiction over Navi Mumbai, Maharashtra.

Resworb Stack LLP
Office no. 421, Haware Intelligentia Business Park, Sector 24, Vashi, Navi Mumbai, Maharashtra 400703
Email: admin@resworbsolutions.com
Phone: +91 77095 53909 (Monday to Saturday, 10:00 – 19:00 IST)